Success Stories
With 55 points of sale in Metropolitan France, Chronodrive allows its customers to order products online and have them delivered directly to their trunk within 15 minutes at no extra cost.
Points of sale
%
Sales growth per year
References
CA in 2020 (1)
The client’s problematic
Chronodrive wanted to replace their internally developed search tool and decommission the functionalities from a multitude of external tools. The customer also wanted to be able to make specific adaptations to his operation and could not find sufficiently flexible solutions on the market.
Business objectives:
Switch to a global emerchandising management solution
Manage inventory, prices and availability of products at point of sale
Improve search relevance
Improve profitability and conversion rates with a more efficient navigation solution
Find a provider that is flexible and open to experimentation
Solutions provided by Prediggo
We first implemented our intelligent search engine on their mobile app and then implemented it on their website as well. We have adapted our algorithms to the requirements and particularities of Chronodrive in order to offer even more relevant recommendations. We have added to the management of Covid-19-related stock-outs with the help of substitutable products. The faceted navigation has also been redesigned to maximize usability and allow users to reduce the number of clicks needed to find the product they were looking for.
Custom Developments
A customized version of our modules and algorithms adapted for Chronodrive.
Listening and understanding
A deep business experience to grasp complex challenges.
Reactivity and efficiency
A great availability and the will to make our product even more efficient.
Close collaboration
A well-integrated operation that meets the requirements of the business and the field.
Results for the customer
Better search relevance
A very powerful search engine that responds almost perfectly to our users’ queries.
Better productivity
Increased productivity in e-merchandising management >fewer redirects, fewer synonyms.
Adapted to the needs of the merch
A structured ranking that can be easily modified according to the needs of our offer teams.
A win-win relationship
A win-win relationship with a Prediggo team that is always attentive and highly responsive.
%
Add-to-cart rate
Goal: +3%.
Items/visits
Goal: +0.6pts
An enduring collaboration
At the end of our intervention, Chronodrive wanted to continue and extend Prediggo’s mission.
The main challenges that we have agreed with our client are related to the automation of campaigns and sales actions, the hierarchical and nested sorting system, intelligent recommendations and cross-selling.
Once completed and evaluated, these innovations will be integrated into our product.
Contact us
We guarantee results